BeneSource® Hotline

The BeneSource® Hotline is your employees’ resource for all of their employee benefit questions. When they call our 800 number, they are immediately connected with a trained, multi-lingual benefit professional. This is your employees’ one-stop-shop, the only place they need to call to have their questions answered or benefit issues resolved.

We know that it is not part of your business plan to answer these time consuming non-business related questions. Our benefit specialists will relieve you of this burden and interact directly with your insurance carriers. When there is a claim issue, our team members contact the insurance carrier directly to resolve the issue.

We live in a world that is becoming increasingly depersonalized. Your employees’ confidence in their benefit plans will increase knowing they have a real person, located in America, whom they can turn to when they need their benefit questions answered. In a real sense, our call center professionals become an extension of your benefits department.

The BeneSource® Hotline takes on added importance during open enrollments. Our professionals will help your employees’ in completing their open enrollment. As benefits increase in complexity, so does the need to have trained professionals, only a phone call away, to help your employees during open enrollment.

A full range of customized call center activity reports are available for you.