Database Management
All the information that is created regarding your various benefit plans needs to be gathered and organized. We will do this for you by putting the information into a customized database. This database will allow you to use the data to better understand and manage your employees’ benefits.
The following is a summary of our database management services.
Once the database is created, we will begin by requesting an electronic file of your employees and their benefit plans. An example of the information we gather and manage for our clients, are as follows:
Name
Address
Social Security Number
Birth Date
Hire Date
Employee Number
Benefit Plans Participating In
Dependent Information
Employer/Subsidiary Name
Marital Status
COBRA Status
Home Phone Number |
Work Phone Number
Cell Phone Number
Employee Payroll Deductions
Department Code
E-Mail Address
Bargaining Unit
Notepad
Gender
Compensation Rate
Retired/Active
Effective Date of Coverage
Termination Dates |
We maintain this comprehensive database and will provide immediate answers for you and your employees.
We store all electronic information in a secured temperature controlled dedicated data center. All file transmissions and emails are encrypted according to current federal guidelines. For data recovery, we have on and off-site power redundancy and use triple redundancy for daily data backup. Our real time redundant data storage to an off-site backup server will allow us to be up and running at a secondary office within 24 hours after a disaster.
In addition, having this database allows our Benefit Specialists to perform quickly the many other BeneSource® services including:
- Eligibility Audits
- Claim Assistance
- Open Enrollment Support
- Premium Billing Reconciliation
- Benesource Hotline